Ping Settings
The Ping Settings tab in Platform Settings allows administrators to configure how Nexus automatically monitors device connectivity. By defining ping intervals and inactivity thresholds, administrators can ensure timely awareness of device availability and health across the platform.
These settings require the Administrator Role to access and modify.
Key Configurations
Automatic Pinging of Active Devices
When enabled, Nexus will automatically ping all active devices at a defined interval to verify connectivity.
Time Period Between Active Device Pings: Specifies how often an active device is pinged (default: 1 hour).
Ping All Button: Allows administrators to trigger an on-demand ping of all active devices immediately.
The last time a device was successfully pinged can be found in Device Details in the Operations Monitoring.
Automatic Pinging of Inactive Devices
When enabled, Nexus will also ping devices that are marked as inactive, ensuring that devices which were previously offline are checked for reconnection.
Time Period Between Inactive Device Pings: Specifies how often inactive devices are re-pinged (default: 7 days).
This feature helps detect when devices that were offline come back online automatically.
Inactivity Threshold
This setting determines how long Nexus waits without receiving a response from a device before classifying it as inactive.
Time Period With No Response Before Becoming Inactive: Defines the threshold for inactivity (default: 7 days).
Once this threshold is reached, the device is flagged as inactive, and ping rules for inactive devices will apply.
When to Adjust Settings
Reduce active ping intervals for critical devices where uptime is business-critical and needs close monitoring.
Increase inactive ping intervals to reduce unnecessary system load for large fleets with many offline devices.
Adjust inactivity thresholds based on operational requirements - for example, shorter thresholds for high-availability devices, or longer thresholds for devices that are expected to be offline occasionally.
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